Welcome to SSS
At Norea International School, we believe that every child deserves to feel valued, connected, and empowered to succeed. Student Support Services is a whole-school commitment to creating inclusive learning environments where every learner can thrive academically, socially, emotionally, and personally.
Guided by our school vision of Nurture. Innovate. Succeed., we work collaboratively with students, families, teachers, and specialists to ensure that every learner receives the right support, at the right time, in the right way.
We believe that learning begins with belonging, and that meaningful support is built around the learner—not the other way around.
Learning Through Belonging
Wrapping Support Around Every Learner
Message from the Student Success Coordinator
Welcome to Student Support Services at Norea International School.
Every learner arrives with unique strengths, experiences, languages, interests, and aspirations. Our role is to recognize those strengths and create opportunities for every child to flourish within an inclusive learning community.
Student Support Services is not simply about providing additional support—it is about building a culture where every learner feels safe, respected, challenged, and valued. We believe that students achieve their greatest success when they experience a genuine sense of belonging and are supported through strong partnerships between home and school.
Working alongside our dedicated teachers, families, and external specialists, we strive to ensure that every learner has equitable access to high-quality learning while developing confidence, independence, and resilience.
Whether supporting multilingual learners, promoting social-emotional wellbeing, or coordinating individualized learning support, our mission remains the same:
To help every learner belong, grow, and succeed.
Mr. Jomar B. Conde
Student Success Coordinator
Our Philosophy
Learning Through Belonging
At Norea International School, we believe that belonging is the foundation of learning.
When children feel safe, respected, understood, and connected, they are more willing to participate, take risks, develop resilience, and achieve their full potential.
Our philosophy recognizes that every learner is unique. Rather than expecting students to fit one pathway, we intentionally design responsive systems of support that honour individual strengths, needs, languages, cultures, and identities.
Our commitment is reflected through four guiding principles:
Belonging – Every learner deserves to feel accepted, respected, and included.
Equity – Every learner receives the support they need to access learning.
Collaboration – Families, teachers, specialists, and students work together as partners.
Independence – Support is designed to build confidence, competence, and lifelong learning.
Support is not where a student goes. It is what we build around them.
Wrapping Support Around the Learner
Every learner is unique.
Rather than expecting students to fit a single pathway, we intentionally wrap support around each learner through collaboration between:
Students
Families
Classroom Teachers
Student Success Team
School Leadership
External Specialists (when appropriate)
Together, we ensure that support is proactive, responsive, and personalized while maintaining every learner’s connection to their classroom and school community.
Our Multi-Tiered System of Support (MTSS)
Our Student Success Framework is delivered through a Multi-Tiered System of Support (MTSS), a proactive and evidence-informed framework that provides the right level of support at the right time.
MTSS is built on three interconnected levels:
Tier 1 – Universal Support
High-quality, inclusive classroom teaching forms the foundation for every learner. Universal supports, language-responsive instruction, social-emotional learning, and differentiated teaching ensure all students can access learning.
Tier 2 – Targeted Support
When additional support is needed, students receive targeted interventions designed to address specific learning, language, or wellbeing needs while remaining connected to their classroom learning.
Tier 3 – Precision Support
For learners with more complex or persistent needs, individualized plans and coordinated support are developed in partnership with families, teachers, and, where appropriate, external specialists.
Our Integrated Areas of Support
Social Emotional Learning (SEL)
We nurture students’ wellbeing by developing self-awareness, emotional regulation, positive relationships, empathy, resilience, and responsible decision-making.
Through proactive teaching and restorative practices, we help students develop the social and emotional competencies needed to thrive in school and beyond.
Multilingual Learning (MLL)
We celebrate multilingualism as a strength.
Our Multilingual Learning programme supports students in developing English while valuing and building upon their home languages and cultural identities.
We believe that every teacher is a language teacher, and language development is a shared responsibility across the entire school community.
Special Educational Needs & Disabilities (SEND)
Our SEND provision provides personalized, evidence-informed support for learners with additional educational needs.
Working collaboratively with families, teachers, and external specialists, we develop individualized strategies that promote meaningful participation, independence, and success within inclusive classrooms.
Student Success Journey
Every learner’s journey is unique, but our approach is always collaborative and child-centred.
Step 1 — Notice: We identify strengths, interests, and areas where additional support may be beneficial.
Step 2 — Understand: We gather information through observation, assessment, and collaboration with families and teachers.
Step 3 — Plan: Together, we develop appropriate strategies and identify the most effective supports.
Step 4 — Support: Support is provided through high-quality classroom instruction and targeted interventions where appropriate.
Step 5 — Monitor: Progress is reviewed regularly to ensure strategies are making a positive impact.
Step 6 — Celebrate Growth: As students develop confidence and independence, support is adjusted to encourage continued success.
Family Partnership
Families are our most important partners.
We believe that the strongest outcomes are achieved when schools and families work together through open communication, mutual respect, and shared responsibility.
We are committed to:
Building trusting relationships
Listening to family perspectives
Celebrating student successes
Sharing progress regularly
Providing practical resources and workshops
Working collaboratively to support every learner
Together, we create a learning community where every child can thrive.
Meet the Student Success Team
Behind every successful learner is a dedicated team committed to helping them reach their full potential.
Our Student Support Services team works closely with teachers, school leaders, families, and external professionals to provide coordinated, responsive, and inclusive support.
Our team includes:
Student Success Coordinator
Learning Support Teachers
Multilingual Learning Specialists
Classroom Teachers
Teaching Assistants
School Leadership
External Specialists and Community Partners
Together, we work to ensure that every learner experiences belonging, access, participation, and success.
Resources and Downloads
Explore resources designed to support students and families throughout their learning journey.
Resources include:
Parent Guides
Student Support Handbook
Language Policy
Referral Forms
Workshop Presentations
Recommended Reading & Learning Resources
FAQS
- What is Student Support Services (SSS)?Student Support Services is NIS's whole-school framework that promotes academic, social, emotional, and language development through inclusive practices, ensuring every learner has the opportunity to thrive.
- Who can access Student Support Services?All students benefit from Student Support Services through inclusive teaching, wellbeing initiatives, and classroom support. Additional services are provided based on individual learning, language, or developmental needs.
- What services are offered through Student Support Services?Our Student Support Services include: Social Emotional Learning (SEL) Multilingual Learning (MLL) Special Educational Needs & Disabilities (SEND) These services work together to support the whole child.
- How are students identified for additional support?Students may be identified through classroom observations, assessments, teacher referrals, parent concerns, or ongoing progress monitoring. Recommendations are always discussed collaboratively with families.
- What is the Multi-Tiered System of Support (MTSS)?MTSS is NIS's framework for providing the right level of support at the right time. It ensures that every learner receives appropriate support while remaining an active member of the classroom community.
- Will my child be removed from the classroom?Our priority is to provide support within the inclusive classroom whenever possible. Additional interventions are designed to complement classroom learning and are provided only when appropriate.
- Is there a fee for Student Support Services?Most Student Support Services are included as part of the school's educational programme. However, specialized services such as Multilingual Learning (MLL) and certain SEND interventions may involve additional fees.
- Is there a fee for Multilingual Learning (MLL)?Yes. Students enrolled in the MLL programme receive specialized English language support for US$100 per month. Placement is based on language assessment and individual learning needs.
- Is there a fee for SEND support?SEND support is individualized. Any fees for specialized interventions will depend on the learner's identified needs, recommended level of support, and intervention plan. All recommendations and associated costs will be discussed with families before services begin.
- How are parents involved in the support process?Parents are valued partners throughout the Student Success Journey. We work collaboratively through regular communication, meetings, shared goal setting, and ongoing progress updates.
- How is my child's progress monitored?Student progress is monitored through classroom observations, assessments, intervention data, and regular review meetings to ensure support remains effective and responsive to changing needs.
- Can my child receive short-term support?Yes. Some students benefit from short-term targeted interventions, while others may require longer-term or individualized support based on their learning journey.
- Does receiving support mean my child has a disability?No. Receiving support simply means we are responding to a learner's individual strengths and needs. Many students receive additional support at different stages of their education.
- How do I request support or arrange a meeting?Parents are welcome to contact the Student Success Team at any time to discuss concerns, ask questions, or request a meeting. We are committed to working in partnership with families to determine the most appropriate support for every learner.
- Who do I contact if I have questions?For further information about Student Support Services, please contact the Student Success Team through the school office or email us to arrange a consultation. We are always happy to support you and your child.
Please Note: While many Student Support Services are included as part of the NIS educational programme, specialized services such as the Multilingual Learning (MLL) Programme (US$100/month) and individualized SEND interventions may incur additional fees. Any recommended support plans and associated costs will always be discussed with families before implementation.